Terms of Service

These Terms govern your use of Campaign Studio (“Service”), provided by Campaign Studio LLC (“Campaign Studio”, “we”, “us”). By creating an account or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. Your account

You must be at least 18 and authorized to bind any organization you register on behalf of. You're responsible for everything that happens under your account: keep your credentials safe, control your team members' access, and notify us immediately at support@campaignstudio.agency if you suspect unauthorized access.

2. Plans, billing, and refunds

• Paid plans are billed monthly or yearly in advance via Stripe. Prices are listed at /pricing.
• Per-tier usage limits (campaigns, AI generations, video minutes, etc.) are enforced server-side. When you hit a limit, the next generation is blocked until next cycle, until you upgrade, or until you buy a top-up.
• Plan changes: upgrades prorate immediately. Downgrades take effect at the next renewal.
• We don't offer pro-rata refunds for partial billing periods. You can cancel anytime; you keep access through the end of the paid period.
• Failed payments: we'll email you and retry per Stripe's standard schedule. Persistent non-payment ends the subscription.

3. Acceptable use

You may not use the Service to:

• Generate or distribute content that violates third-party rights (copyright, trademark, publicity, privacy).
• Create deceptive synthetic media designed to impersonate real people, manipulate elections, or commit fraud.
• Generate sexual content involving minors, or content that incites violence or hatred against protected groups.
• Send unsolicited bulk email or post in violation of any social platform's terms of service.
• Attempt to circumvent quota enforcement, audit logs, RLS isolation, or any other security boundary.
• Reverse-engineer, decompile, or scrape the Service except as permitted by applicable law.
• Resell, sublicense, or white-label the Service without a written partnership agreement.

We may suspend or terminate accounts that violate these rules. For clear-cut violations (CSAM, fraud, security attacks) we act immediately and permanently.

4. Your content and our license

You own everything you upload, generate, or publish through Campaign Studio (“Your Content”). Brand kits, articles, images, videos, leads, and any other artifact tied to your organization are yours.

You grant us a worldwide, non-exclusive license to host, store, process, and route Your Content to the third-party processors listed in our Privacy Policy, solely as needed to provide the Service.

On account deletion, we purge Your Content within 30 days, except immutable audit logs and items required for legal/fraud purposes.

5. AI outputs and disclaimers

Campaign Studio generates content using third-party AI models. AI outputs are not guaranteed to be accurate, original, or non-infringing. They may reflect biases or errors in their training data. They may resemble pre-existing works.

Before publishing or relying on any AI-generated output, you are responsible for reviewing it for accuracy, brand fit, legal compliance, and originality. The Suggest + Approve workflow exists for exactly this reason — nothing publishes until you click Approve, and clicking Approve is your acknowledgment that you've reviewed the output.

We do not warrant that AI outputs will be successful as marketing, produce ROI, or comply with any specific platform's policies. Margin Guard, Brand Drift, and the quality gate are tools — not guarantees.

6. Third-party platforms

When you use Campaign Studio to publish to social platforms, send email, connect a bank, or read search performance, you're also bound by those third parties' terms. Their outages, rate limits, policy changes, and account suspensions are outside our control.

7. Service availability

We aim for high availability but do not guarantee uptime to free plans. Enterprise contracts may include SLA commitments. Scheduled maintenance is announced via the in-app banner and email when non-trivial.

8. Termination

You can cancel anytime via Stripe or by emailing support. We may terminate or suspend your account for material breach of these Terms (with reasonable notice when feasible) or immediately for clear violations of Section 3. On termination you can export Your Content for 30 days; after that, it's purged on the schedule in our Privacy Policy.

9. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, Campaign Studio's total liability arising out of or related to the Service in any 12-month period is limited to the amount you paid us during that period. We are not liable for indirect, incidental, consequential, or punitive damages — including lost profits, lost data, or lost goodwill — even if we've been advised of the possibility.

11. Indemnification

You agree to indemnify Campaign Studio against claims arising from Your Content, your violation of these Terms, your violation of applicable law, or your infringement of third-party rights.

12. Changes to these Terms

We may update these Terms as the Service evolves. Material changes are emailed to active customers at least 30 days in advance. Your continued use after the effective date constitutes acceptance.

13. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Delaware, and you consent to that jurisdiction.

14. Miscellaneous

If any provision is held unenforceable, the rest stays in effect. Failure to enforce a provision is not a waiver of it. These Terms, together with our Privacy Policy, are the entire agreement between you and Campaign Studio regarding the Service. You may not assign these Terms without our consent; we may assign them in connection with a merger or acquisition.

15. Contact

Email support@campaignstudio.agency for any question about these Terms.